tag:blogger.com,1999:blog-6469944956878298758.post5392563013036616121..comments2024-03-14T04:20:04.074-07:00Comments on cloudy abhi ☁: Salesforce Entitlement, Entitlement Process & Milestone Handlingcloudyabhihttp://www.blogger.com/profile/01847447750375125052noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-6469944956878298758.post-411354946823567642019-12-01T08:13:34.474-08:002019-12-01T08:13:34.474-08:00I need to populate "TargetResponseInMins"...I need to populate "TargetResponseInMins" field value from CaseMilestone onto Case Custom_Field__c when ever CaseMilestone is got created, How can i achieve this?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-54854746075310416122017-07-24T11:31:57.817-07:002017-07-24T11:31:57.817-07:00It can be achieved I think, you need to query the ...It can be achieved I think, you need to query the milestone fields related to the case and then update the case.cloudyabhihttps://www.blogger.com/profile/01847447750375125052noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-32100622644804832412017-07-24T11:31:01.753-07:002017-07-24T11:31:01.753-07:00Hi Palak,
Sending warning mails again and again is...Hi Palak,<br />Sending warning mails again and again is not a best practice, as you know because of the Salesforce limits you are facing issues, As a procedure send the warning before 1 hour then before 30 minutes and so on.<br />Thankscloudyabhihttps://www.blogger.com/profile/01847447750375125052noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-15972100489722113382017-07-24T11:30:30.761-07:002017-07-24T11:30:30.761-07:00There is no field named Milestone Order and Milest...There is no field named Milestone Order and Milestone Name, Name field is only on MilestonType. For more details about the fields below are the links that can help<br /><br />https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_casemilestone.htmcloudyabhihttps://www.blogger.com/profile/01847447750375125052noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-79118369226193664072017-07-24T11:28:29.300-07:002017-07-24T11:28:29.300-07:00Milestones never gets created only entitlement get...Milestones never gets created only entitlement gets created and milestones are assigned to the entitlements. Milestones are system object so you can't create them using apex.cloudyabhihttps://www.blogger.com/profile/01847447750375125052noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-45933566184864158502017-07-24T11:06:04.093-07:002017-07-24T11:06:04.093-07:00Milestone Order and Milestone Name SOQL in salesfo...Milestone Order and Milestone Name SOQL in salesforce ?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-64626495465927936072015-03-22T03:10:05.840-07:002015-03-22T03:10:05.840-07:00This comment has been removed by a blog administrator.Abhi Tripathihttp://abhithetechknight.blogspot.in/noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-65790215431391567912015-03-19T07:23:59.899-07:002015-03-19T07:23:59.899-07:00Hi,
I have send the warning actions at regular in...Hi,<br /><br />I have send the warning actions at regular interval till the milestone is completed.<br /><br />I tried to add multiple time triggers, but the limit to add time trigger on a single milestone gets exhausted.<br /><br />Could you please help me to implement the above.<br /><br />Thanks in advance.<br /><br />With Regards<br />PalakP@L@Khttps://www.blogger.com/profile/17025742640776413708noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-23327153509672113422015-02-06T05:09:12.875-08:002015-02-06T05:09:12.875-08:00I have followed similar steps but my milestone cla...I have followed similar steps but my milestone class is not getting invoked and milestones are not creating , although it works well when I remove reference to milestone class. Is there any setup changes that I am missing?razhttps://www.blogger.com/profile/00763116521297601802noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-53589354757265698972015-02-05T12:26:38.182-08:002015-02-05T12:26:38.182-08:00Is is possible to use code to copy the Milestone T...Is is possible to use code to copy the Milestone Target Date to a field on the Case? I don't think it's possible to create a Milestone trigger.Jordanhttps://www.blogger.com/profile/15829393483019187887noreply@blogger.comtag:blogger.com,1999:blog-6469944956878298758.post-51032399500473412862015-02-05T02:13:55.545-08:002015-02-05T02:13:55.545-08:00This comment has been removed by the author.Anonymoushttps://www.blogger.com/profile/13555855742079604212noreply@blogger.com